Terms of Service.

By creating an account, starting a free trial, or otherwise using ASOLOOP(the “Service”), you agree to these Terms of Service (the “Terms”). If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not agree, do not access or use the Service.

• Operator— the company or individual that owns the workspace and is the named subscriber of record.
• Workspace — the ASOLOOP environment scoped to one Operator. Each Workspace is isolated from every other Workspace at the data layer.
• Subscription— the paid plan (Starter, Pro, or Teams) that governs access, app count, seat count, and feature scope per the Pricing page.
• Trial— a 7-day evaluation period with full Starter feature access; credit card required at signup; cancel any time before day 7 to avoid billing.
• Customer Data— the experiment definitions, metadata variants, signals, evidence library, MMP-derived attribution data, and other information the Operator submits or the Service generates inside the Operator’s Workspace.
• Connect Your AI Model— the operator-owned LLM API credentials (Anthropic, OpenAI, fal.ai, etc.) used to power generative surfaces in the Service. Required at Starter and Pro; optional alongside managed AI at Teams.

You must be at least 18 years old and capable of forming a binding contract to use the Service. You are responsible for all activity under your account, including actions taken by users you invite to your Workspace. Notify us immediately at it@asoloop.com if you suspect unauthorized access.

One Workspace per legal entity unless otherwise agreed in an Teams contract. Multi-Workspace consolidation is available on request.

Subscriptions are billed in advance on a monthly or annual cadence per the plan you select. Annual subscriptions are billed once per year and offer ~17% savings versus monthly. App count and seat count usage above your plan’s caps may incur overage charges or require an upgrade per the Pricing page.

Trial. A 7-day Trial is available at signup with full Starter feature access. A valid credit card is required to start the Trial. You will not be charged during the 7 days. If you do not cancel before day 7, your subscription converts to paid Starter at the then-current price.

Refunds. Monthly subscriptions are non-refundable for the current billing cycle. Annual subscriptions are pro-rata-refundable within 30 days of the most recent renewal. Teams refund terms are governed by the executed Teams contract.

Taxes. Quoted fees are exclusive of applicable taxes (VAT, GST, sales tax). You are responsible for taxes other than those on ASOLOOP’s net income.

Generative surfaces in the Service (text variants, screenshot composition briefs, icon and feature-graphic briefs, hypothesis rationales) are powered by LLM and image model APIs. At Starter and Pro, you connect your own Anthropic, OpenAI, fal.ai (or equivalent) API keys. At Teams, you may use your own keys, ASOLOOP-managed AI, or a mix per the executed contract.

Key handling. API keys you connect are encrypted at rest with workspace-scoped envelope encryption. Keys are never logged. You can rotate or revoke any key from Workspace Settings at any time; revocation takes effect on the next generative request.

Usage costs. Token and request costs incurred on your connected keys are billed by the model provider directly to you. ASOLOOP does not mark up or rebill third-party model usage.

Provider terms.By connecting a key, you confirm you are authorized to use the underlying provider’s API and agree to the provider’s terms (Anthropic, OpenAI, fal.ai, etc.).

You retain ownership of all Customer Data submitted to the Service. ASOLOOP does not sell Customer Data, does not share Customer Data with third parties for advertising or marketing, and does not use one Operator’s Customer Data to train models or improve generative outputs for any other Operator. Per-app, per-Workspace evidence isolation is enforced at the data layer.

You grant ASOLOOP a limited, non-exclusive license to process Customer Data solely to operate, secure, and improve the Service for your Workspace. We process aggregated, de-identified usage telemetry (which features are used, latency, error rates) to operate the Service; aggregated telemetry never reveals Workspace-specific Customer Data.

On termination, you may export Customer Data in a structured format for 30 days before deletion. See the Privacy Policy and DPA for processing details.

You agree not to use the Service to:

• Submit content that is unlawful, infringing, defamatory, or that violates the terms of any app store you operate in (App Store Review Guidelines, Google Play Developer Program Policies).
• Submit, generate, or publish unsubstantiated claims in regulated categories (healthtech, fintech, gambling, children’s apps) without operating the Rights Administrator workflow.
• Reverse-engineer, decompile, or attempt to extract source code or training data from the Service.
• Use the Service to scrape app stores or competitor apps outside the official APIs you are authorized to access.
• Resell, sublicense, or white-label the Service without an executed reseller agreement.
• Attempt to bypass rate limits, claim-safety validation, the AI evidence trail, or any other Service control.

The Service generates draft content (text variants, image briefs, hypothesis rationales). Every generative output is gated by the claim-safety validator, with its underlying evidence kept in view and source-traced. You are responsible for reviewing every generated output before publishing it to a live app store listing or using it externally.

Revenue projections render as ranges with the underlying assumptions disclosed inline (MMP-derived ARPU, install-to-paid, lifespan). Point-estimate revenue claims are not supported by the claim-safety contract.

ASOLOOP provides the Service on a commercially reasonable best-effort basis at Starter and Pro tiers. Scheduled maintenance is announced at least 24 hours in advance where practicable.

A defined uptime service-level agreement (SLA) with credit remedies is available only as part of an executed Teams contract.

You may cancel your subscription at any time from Workspace Settings or by emailing support@asoloop.com. Cancellation takes effect at the end of the current billing cycle.

ASOLOOP may suspend or terminate your access for material breach of these Terms (acceptable-use violation, non-payment, fraud, security incident attributable to your account). Where practicable, we will give notice and a chance to cure before termination.

On termination, your Workspace is retained in read-only mode for 30 days for export purposes, then permanently deleted along with all Customer Data. Backups are purged within an additional 30 days.

ASOLOOP retains all rights, title, and interest in the Service, including the underlying algorithms, prompt templates, claim-safety validator, AI evidence trail, hypothesis pipeline, and all software comprising the Service. No rights are granted other than the limited license to use the Service per these Terms.

You retain all rights, title, and interest in your Customer Data and in the metadata variants, screenshots, icons, and feature graphics you publish to your app store listings (whether AI-drafted or operator-authored). The output of generative surfaces, once approved by you, is yours to use without further license obligation to ASOLOOP.

The Service is provided “AS IS” and “AS AVAILABLE” at Starter and Pro tiers. ASOLOOPdisclaims all warranties of any kind, whether express, implied, or statutory — including merchantability, fitness for a particular purpose, non-infringement, and freedom from defects — to the maximum extent permitted by applicable law.

No warranty is made that the Service will be uninterrupted, error-free, or that conversion-rate or revenue outcomes will match any specific forecast. Revenue-denominated confidence ranges in the Service are statistical estimates based on operator-provided MMP inputs and Bayesian posteriors; they are not guarantees of outcome.

Teams warranties (SLA credit, indemnification expansion, confidentiality uplift) are governed by the executed Teams contract.

To the maximum extent permitted by law, ASOLOOPshall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost revenue, lost data, or business interruption — arising out of or related to these Terms or the Service.

ASOLOOP’s aggregate liability for direct damages under these Terms shall not exceed the amounts you paid to ASOLOOP in the 12 months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, in which case the foregoing limitations apply only to the extent permitted by applicable law.

You agree to defend, indemnify, and hold harmless ASOLOOPfrom any claim arising out of (a) your Customer Data, (b) your use of the Service in violation of these Terms, (c) your violation of any third-party right (including app store policies), or (d) any claim that content you published using the Service violates a third party’s rights.

Mutual indemnification (including IP indemnification by ASOLOOP) is available only as part of an executed Teams contract.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Any dispute arising out of or related to these Terms shall be resolved in the state or federal courts located in Wilmington, Delaware, and you consent to personal jurisdiction in those courts.

Teams contracts may specify alternative governing law and dispute-resolution provisions; in case of conflict, the Teams contract supersedes this section for Teams customers.

ASOLOOP may update these Terms from time to time. We will notify existing customers at least 30 days before material changes take effect, by email or through an in-product notice. Continued use of the Service after the effective date constitutes acceptance. If you do not accept the updated Terms, you may cancel your subscription before the effective date for a pro-rata refund of unused annual fees.

Questions about these Terms? Email support@asoloop.com.